This module ensures that accurate and reliable information about the configuration of services and the configuration items that support them is available when and where needed. This includes information on how configuration items are configured and the relationships between them. The ITIL 4 Practitioner: Service Configuration Management practice module is for IT professionals who want […]
The ITIL 4 Practitioner: Release Management practice module is for IT professionals who want to prove and validate their skills in this specific practice area. The individuals can demonstrate their understanding and application of the key concepts, principles, value and challenges of the practice at both strategic and operational levels, maximising value of the Release
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This module helps to maximise the number of successful service and product changes by ensuring that risks have been accurately assessed, authorizing changes to proceed, and managing the change schedule. The ITIL 4 Practitioner: Change Enablement is for IT professionals who want to prove and validate their skills in this specific practice area. The individuals
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This combined practice module covers the key concepts of five ITIL practices, namely, Change Enablement, Deployment Management, Release Management, Service Configuration Management and IT Asset Management. The ITIL 4 Specialist: Plan, Implement and Control combined practice module is for IT professionals aiming to establish good cross-practice collaboration and effective service value streams.The individuals can demonstrate
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